Product Range
We offer a wide range of jewelry including necklaces, bracelets, earrings, and rings, catering to diverse tastes and styles.
Yes, we occasionally release limited edition collections which are available for a short period and offer exclusive designs.
New products are added to our catalog quarterly, aligning with fashion seasons to ensure our offerings are always trendy.
Yes, all our products are hypoallergenic, ensuring they are safe and comfortable for sensitive skin.
Shipping & Returns
Once your order is shipped, you will receive a tracking number via email that allows you to monitor the delivery status.
We accept returns within 30 days of purchase, provided the items are in their original condition and packaging.
Refunds are processed within 1 - 2 business days after we receive the returned item.
This is rare to happen. However, if your order arrives damaged, please contact our customer service immediately to arrange a replacement or a refund.
Safety & Payments
We accept various payment methods including credit cards, PayPal, and Apple Pay, ensuring secure and flexible shopping.
Yes, our website is secured with SSL encryption to protect your personal and payment information.
No, we do not store your payment information. All transactions are processed securely to ensure your privacy.
We do not share your personal data with third parties without your explicit consent, except as required to process your transactions.
Account Management
You can create an account by clicking the 'Sign Up' button on our homepage and entering your details.
Account holders enjoy benefits such as faster checkout, easy order tracking, and access to exclusive offers and updates.
Yes, you can update your account details anytime by logging into your account and accessing the 'My Profile' section.
If you forget your password, click on 'Forgot Password?' at the login page, and follow the instructions to reset it.
To delete your account, please contact our customer support team who will assist you with the process.
Feedback & Concerns
We welcome your feedback! You can leave a review on our product pages or contact us directly via our website.
Please contact our customer service team with details of your complaint, and we will work diligently to resolve it.
Our knowledgeable customer service team is available to answer any questions you may have about our products.
We take all feedback seriously, using it to improve our products and services. Negative feedback is addressed promptly to ensure customer satisfaction.